Details
This comprehensive 5 day passport course includes days 1, 2, 3, 4 and 5 of our stand alone Magento end user courses covering Product and Catalogue Management; Customer Services & Sales, Content Management, Marketing & Promotions and Multistores. This suite of courses, is held over 2 weeks - 3 days training in week 1 and 2 days training in week 2, will take delegates through practical exercises which will give them an extensive knowledge of a Magento online store.
The primary aim of this passport course is to give delegates a fast track approach to building their knowledge and experience across Magento. Delegates will cover the correct way to manage the product catalogue and create products, processing orders and dealing with sales and customer enquiries, hands on experience on using the great inbuilt marketing, using the content management system to an advanced level and the knowledge to build multiple stores and websites from one Magento installation.
Our delegates come away with confidence in their ability to manage key elements which are essential for the successful running of a Magento store.
Courses are a mixture of workshops and practical exercises to ensure that delegates receive maximum exposure of the Magento system during our time together. By doing this they will get to know the system really well, safe in the knowledge that they are practicing on a dummy store.
This course is perfect for those who are new to or unfamiliar with Magento and who need a fast track approach to feeling confident in making the most of a Magento store. This is ideal if you have to get your staff up to speed on a new Magento store or if they have just joined the company and need training before being set free on the live store. Many delegates on our fast track courses are investigating setting up their first Magento store and use this course as a way of evaluating the tools available.
At a Glance
| Course Duration | 5 Days (split over two weeks, 3 days in week 1 & 2 days in week 2) |
|---|---|
| Start Time | 9.30am |
| End Time | 5.00pm (approx) |
| Who Should Attend | Staff who need a broad knowledge and understanding of all the elements of running a successful Magento store including product information, managing the store catalogue, marketing & promotions and customer services. This is a particularly good options for delegates who need to gain greater exposure to the Magento system in a safe environment before being let loose on a live system. This passport gives delegates access to three of our popular stand-alone courses which take place on consecutive days. |
| Maximum number of Delegates | 12 |
| Takeaway Material | You will be provided with course material that compliments the course and will also serve as a reference after you have completed the training. Comprehensive step by step course material also covers all of the exercises that you participate in. |
| Lunch and Refreshements Provided | Yes |
| Which Edition(s) of Magento Will be Used? | Magento Community Edition (CE) |
Full Breakdown of What is Covered in the Training - Comprehensive Magento End User Training
Week 1 - Tuesday, Wednesday & Thursday
Day 1 - Product Management and Catalogue Management
The aim of day 1 is to give delegates knowledge on the correct way to manage this catalogue which can often be seen as complex if you are not sure of what you are doing. We will break down these barriers to show our delegates the correct way to create products, when to use what type of product and time saving methods that will not only take some of the frustration away from managing the catalogue but will also empower the delegate to find new and interesting ways to use Magento for the good of your online store.
Day 2 - Customer Services and Sales
Day 2 gives the delegate knowledge on the correct way to use the system that can often be seen as complex if you are not sure of what you are doing. We will break down these barriers to show our delegates the correct way to process orders, place orders that come via the phone as well as using the inbuilt CRM system to keep track of customers and contacts. Delegates will also be shown time saving methods that could improve efficiency and also empower our delegates to find new and interesting ways to use Magento for the benefit of your online store.
Day 3 - Content Management
The content management system within Magento is a much under utilised part of a Magento ecommerce store. This one day course will give delegates hands on experience of using the basics of the CMS and then progress them on to more sophisticated content management that can be dynamic and intuitive. The course also covers static blocks, widgets and variables for the full content management insight.
Week 2 - Wednesday & Thursday
Day 4 - Marketing and Promotions
The marketing and promotions day gives the delegate knowledge to implement simple and sophisticated marketing campaigns using the great tools that are provided on the standard Magento installations. Marketing is the key to any ecommerce stores success but unfamiliarity with the tools on offer can be daunting for a user. We will break down these barriers to show our delegates the correct way to set up shopping cart rules, catalogue rules, special offers as well as how to split test and submit your products directly into shopping feeds. We will show the delegates methods that could improve efficiency and also empower the delegate to find new and interesting ways to use Magento for the good of the online store.
Day 5 - Multi Store and Multi Currency
One of the great strengths of Magento is the ease in which a knowledgeable user can set up multiple stores which each have their unique identity. Delegates on this course will be a little more adventurous with how they use Magento but they will leave knowing how to set up multi currency, multi lingual and multi themed Magento installations.
Deryck Harlick will be your trainer for Comprehensive Magento End User Training
Deryck has over 20 years experience in IT and the internet. During this time he has worked with Nestle, BT, Virgin, P&O Princess Cruises, Eaga, The Arts Council, Master Foods, Cadbury as well as many smaller independent online retailers.
Over the last three years Deryck has developed many courses and seminars to help businesses of all sizes get the most from the tools that they have available to them.
His training sessions are typically interactive with engaging exercises for delegates to participate in - after all you learn through practice and not by looking at a PowerPoint presentation.
What our past delegates have said :
|
"Exceeded expectations Chris Gregg |
"Really good course. Well led, good ethicTrade Ltd |
"Very friendly, appoachable trainers who went out of their way to help with issues on topics that were not necessarily within the remit of the course" David Pritchett |
"Another really useful and Lynne Morgan |
